Atlassian and ITSM
Administration and automation of Jira, Confluence and Jira Service Management: workflows, automation rules, dashboards and alerts, Forge apps and integrations. ITIL-based service management, CMDB and SLA reporting.
PPFTEC S.R.L.
Hands-on help with Atlassian tools, production support and AI automation. Remote, in English or Romanian, contracted and invoiced by PPFTEC S.R.L.
Administration and automation of Jira, Confluence and Jira Service Management: workflows, automation rules, dashboards and alerts, Forge apps and integrations. ITIL-based service management, CMDB and SLA reporting.
Support for applications in production on Linux: CI/CD with Jenkins and Git, monitoring with Grafana, Zabbix, AppDynamics or Splunk, root-cause analysis and hotfixes.
Technical product ownership for internal tools, and small software products or automations built with AI agents, from the first version to production.
We run our own software in production: RezivoPro (appointment booking for clinics), and the Atlassian Forge apps Markdown Mode for Jira and Markdown Mode for Confluence.
Write to support@ppftec.com with a short description of the work, the expected duration and when you would like to start. We reply by e-mail on business days.